Their Uber Driver Crashed. A Pizza Order Unraveled Their Injury Lawsuit. – NY Times

A New Jersey couple sued Uber after a serious car accident, but their lawsuit hit a roadblock due to an agreement they unknowingly accepted. The couple’s daughter, while ordering food on Uber Eats, clicked to accept Uber’s terms of service, which included an arbitration clause. This clause forces disputes to be settled privately instead of in court. The court upheld this agreement, limiting their legal options.

Always be careful when agreeing to terms online. Hidden clauses can affect your rights in ways you might not expect!

This case underscores how arbitration clauses—frequently hidden in user agreements—can significantly affect legal rights. While arbitration is often quicker and less expensive, it may not provide the same recourse as a court trial. Individuals should be aware that these clauses may waive their right to a jury trial, leaving them with limited options if disputes arise, especially involving large companies like Uber.

https://www.nytimes.com/2024/10/04/nyregion/uber-eats-car-crash-injury-nj.html